Privacy Policy

1. Who We Are

This Privacy Policy applies to MATCHALAB, a trading name of MAREE PROJECT MANAGEMENT - FZCO, a company registered in the Dubai Free Zone, United Arab Emirates ("we", "us", "our"). Our registered address is Emirates Towers, Sheikh Zayed Road, Trade Centre District, Dubai, UAE.

We are committed to protecting your personal data and respecting your privacy in accordance with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and applicable international standards including the GDPR where applicable.

2. Information We Collect

We collect personal information when you:

• Fill out our contact or inquiry form (name, email address, phone number, company name, service interest, and message)
• Contact us directly by email or phone
• Visit our website (IP address, browser type, pages visited, time spent — via analytics)

We do not collect sensitive personal data (such as health or financial information) through our website.

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide you with the services you request
• Send you proposals, project updates, and relevant communications
• Improve our website and service offerings
• Comply with legal obligations
• Process payments where applicable

We rely on your consent (for marketing) and legitimate interest (for responding to inquiries) as our legal bases for processing your data.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Email and communication tools (e.g., for sending proposals)
• Analytics providers (e.g., website traffic analysis)
• Payment processors (e.g., Stripe, for secure payment handling)
• Cloud hosting providers

All third-party providers are contractually required to handle your data securely and only for the purposes for which it is shared.

5. Cookies

Our website uses essential cookies required for basic functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Inquiry data is typically retained for up to 3 years; client project data is retained for up to 7 years for accounting and legal compliance.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@matchalab.ai.

8. International Transfers

Your data may be transferred to and processed in countries outside the UAE. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: